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Dear customers,

let us thank you for the loyalty you show to services provided by AvalancheNet. RYANT, s.r.o. also found level of these services impressive and therefore an important change in the property structure of AvalancheNet occured - RYANT became the sole owner of this company. There are some consequences of this change, the most important are:  
1)      Change in the authority to act on behalf of the company: since April 6, 2010, only Pavel Ryant and Karel Doležal are authorized to act on behalf of the company, former owners and partners are no longer entitled to any legal acts.
2)      Change in technical support services: all the technical operation of AvalancheNet including customer support is provided by soLNet, s.r.o. RYANT owns 51% stake in soLNet and therefore according to the Commercial Code, soLNet and AvalancheNet are related companies.
3)      Since May of this year there will be an option of prepaid technical 16x7 support (every day including weekends and holidays).
4)      Since May we also plan to improve the security. In few weeks we will implement new antispam and antivirus solutions.
5)      Starting in late May, you will get a chance to use our helpdesk system that will allow you to enter and monitor your requests. Use of this system will be free of charge. You will find information about start of this system on AvalancheNet website.
AvalancheNet contacts remain valid at least until the end of July of this year. You can also use the soLNet customer hotline: e-mail support(at)eoutlook.cz, tel. +420 737 743 587 or sip: hotline(at)solnet.cz.
Hotline soLNet is available Monday to Friday 9 a.m. – 5 p.m., for urgent requirements outside this interval there is a support available for a fee. For AvalancheNet customers who previously used the 8 a.m. - 4 p.m. support, there will be a free service from 8 - 9 a.m. Monday to Friday (at least by the end of July).
On the hotline, most often you will communicate with Mgr. Petr Jurášek, Mgr. Petr Nesnídal and Mgr. Martin Procházka. Also Ing. Martin Fridrich agreed to cooperate with the company at least to the end of the year. Should you have any comments, ideas for improvement or complaints, please do not hesitate to inform:
Petr Jurášek, Hotline Manager, soLNet
e-mail: petr.jurasek(at)solnet.cz, tel.: +420 777 572 391

Martin Povolný, Executive Director, soLNet
e-mail: martin.povolny(at)solnet.cz, tel.: +420 777 714 458
We hope you maintain your satisfaction with AvalancheNet services.
Best Regards
Pavel Ryant and Karel Doležal, AvalancheNet executives
About RYANT, s.r.o.
RYANT is a provider of information technology services. Its major clients are all the five major Czech telecommunication operators, four of five major Czech banks, several other important financial institutions, many commercial entities and last but not least several ministries and regional authorities and dozens of municipalities. There are almost 50 employees located at the headquarters in Znojmo and offices in Prague, Brno, Ostrava and Bratislava.
RYANT implemented e-mail and groupware server solutions for such clients as  ING pojišťovna and City of Ústí nad Labem (through its subsidiary Metropolnet).
In 2008, RYANT acquired 51% stake in soLNet, in 2010 acquired 100% stake in AvalancheNet.
About soLNet, s.r.o.
soLNet was founded in 2001 and focuses mainly on server outsourcing. soLNet is a purely technology-oriented company, among others it has developed its own e-mail and file server solutions, firewall, VoIP PBX and sophisticated web-based information system webIS. Its customers are e.g. AG Foods, ČZ Strakonice, Illusion Softworks, Krajská hygienická stanice JmK, OP Prostějov, Rabat or Státní zemědělská a potravinářská inspekce. There is headquarter in Brno and office in Olomouc.
soLNet recently operates more than 20,000 e-mail accounts on almost 200 client servers. Since April 12, 2010 soLNet is an exclusive service partner of AvalancheNet. 
About AvalancheNet, s.r.o.
AvalancheNet was founded in 2004 and is a leading provider of hosted Microsoft Exchange services in the Czech Republic. Except e-mail hosting services it also provides support for several hundred users of BlackBerry and consulting.
On April 6, 2010  RYANT became sole owner of AvalancheNet. Since April 12, 2010 soLNet became its exclusive service partner. 
Executives of all the three companies (RYANT, soLNet, AvalancheNet) are identical:
      Pavel Ryant, e-mail: pavel(at)ryant.cz, tel.: +420 602 734 665
      Karel Doležal, e-mail: karel.dolezal(at)ryant.cz, tel.: +420 724 315 078